Shipping Policies

 

Shipping Policy

At Brightr Beauty, we want to make sure that your order arrives as quickly and securely as possible. Below is everything you need to know about our shipping process.

Order Processing Time:

  • Orders are processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a notification email once your order has been shipped, along with tracking information.

Shipping Methods & Rates: We offer the following shipping methods:

  • Standard Shipping (5-7 business days)

    • Rate: $3.99

  • Expedited Shipping (2-3 business days)

    • Rate: 7.99

  • Free Shipping on orders over $50 within the United States.

International Shipping: We currently ship to the following countries:

  • Canada
  • United Kingdom
  • Australia
  • Germany
  • France
  • Mexico
  • Japan
  • South Korea
  • Sweden
  • Netherlands

Please note that international orders may be subject to customs duties, taxes, and additional fees, which are the responsibility of the customer.

Order Tracking: Once your order has shipped, you will receive an email with tracking information to monitor its progress. Please allow up to 24 hours for the tracking information to be updated.

Shipping Delays: While we make every effort to ensure timely delivery, Brightr Beauty is not responsible for delays caused by external factors, such as postal service issues or customs processing. If there is a delay, we will notify you as soon as possible.

Incorrect Address:

  • Please double-check your shipping address before placing your order. We are not responsible for lost or delayed packages due to an incorrect address provided by the customer.

Lost or Damaged Packages:

  • If your order is lost or damaged during transit, please contact us immediately at [Your customer support email] so we can investigate and assist you further.

Returns & Exchanges: For more information about returns and exchanges, please visit our [Return Policy page].

Thank you for shopping with Brightr Beauty! We hope you enjoy your products and have a wonderful experience.